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Truska Support

The key to any successful relationship between an IT provider and a client, whether it be web related or not, is communication and support. Truska are proud of our support record and it is due to our level of service that many clients have stayed with us for long periods of time.

We operate an on-lne support ticketing system facilitaitng the management of all support requests. A support request can be raised simply by sending an email to or by utilising our support portal at (see menu link under support above for quick access).

The Support Portal also features a knowledgebase where you can find solutions to common problems and information on how to carry out regular tasks. The knowledgebase is constantly being added to and we welcome suggestions of topics that could be added to help our clients.

Support Notice

Tue 3rd Oct 2017 - There was a problem in our data center that was effecting our Mail Server Platform. The servers were down as of 12:00 noon.

All services resumed again within the hour and you should be getting normal service again...

Notices on current server status, any problems, holiday notices and other important information can always be found here.

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