Samsung UK

Samsung Electronics Customer Services Dept is an extremely busy dept, receiving up to 300 letters and faxes per day.

“Before we implemented INVU, incoming mail that had not been dealt with was being misplaced, and retrieving filed documents was time consuming and caused delay in responding to customers.

INVU has revolutionised our operation. Now all incoming documentation is scanned and indexed onto our system. When a customer phones up, we can instantly retrieve their letter, and deal with the matter in hand. This has increased customer confidence and reduced complaints, as well as increasing productivity. INVU is easy to install and very competitively priced, and we are extremely satisfied with this product.”

Customer Services Analyst Samsung Electronics UK Ltd
Jenny Austin

For more information on any of the INVU products please call or e-mail to arrange an appointment or for details of and to book onto one of our Free INVU Seminars pleae click here.

INVU
from
Truska

Case Studies
Accountants
Insurance Brokers

Professional Series 100
Single Office System

INVU Professional Series 200
Networked Office System

INVU Professional Series 250
The complete system

INVU Code Free Integration
Integrate with 3rd party products

INVU Link Manager
Bringing Information into INVU

INVU i200
A web based front end

INVU Training Courses