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Samsung UK
Samsung Electronics Customer Services Dept
is an extremely busy dept, receiving up to 300 letters and
faxes per day.
“Before we implemented INVU, incoming
mail that had not been dealt with was being misplaced, and
retrieving filed documents was time consuming and caused
delay in responding to customers.
INVU has revolutionised our operation. Now
all incoming documentation is scanned and indexed onto our
system. When a customer phones up, we can instantly retrieve
their letter, and deal with the matter in hand. This has
increased customer confidence and reduced complaints, as
well as increasing productivity. INVU is easy to install
and very competitively priced, and we are extremely satisfied
with this product.”
Customer Services Analyst Samsung Electronics
UK Ltd
Jenny Austin
For more information on any of the INVU products please
call or e-mail
to arrange an appointment or for details of and to book onto
one of our Free INVU Seminars pleae click
here.
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INVU
from
Truska
Case Studies
Accountants
Insurance Brokers
Professional Series 100
Single Office System
INVU Professional Series 200
Networked Office System
INVU Professional Series 250
The complete system
INVU Code Free Integration
Integrate with 3rd party products
INVU Link Manager
Bringing Information into INVU
INVU i200
A web based front end
INVU Training Courses
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