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Your on-line sales depend on your ecommerce software. I choosing
Actinic you will (have) selected the established, best of
breed solution, fully featured and scaleable and with high
street bank approval security built in. In thurn, we want
to ensure that you recieve the best possible support for your
package - offering you all-round peace of mind, priority access
to our technical team and the latest version of Actinic software.
This is the philosophy behind Actinci Cover.
Your single annual fee provides
- Access to the Actinic technical support Hotline*
- Support for up to 10 incidents
- Two-Hour response time for critical issues (Store disabled)
- Guaranteed escalation procedure
- Free version upgrades during period of cover, plus shared
SSL service
- Optional participation in Actinic Beta programmes
- Regular email newsletter
*Lines are open between 09:00 and 17:00 Mon-Fri except public
Holidays.
Actinic Cover Benefits
Peace of Mind
Whether you have a technical problem with your online store,
or you just need some help in making changes to it, with Actinic
Cover the solution is only a phone call away. Actinic Cover
gives you the confidence to make full use of all the features
of your Actinic software.
Priority Access
Actinic Cover gives you priority access to our support team
through our technical support hotline. For any reported incident
which actually disables your online store, Actinic gaurantee
a two-hour response plus immediate referral to our development
team for a fast track solution.
Latest Upgrades
Actinic Cover entitles you to 12 months of free software
upgrades. Our regular newsletter will inform you of all version
upgrades and maintenance releases, ensuring you benefit from
new product features as they appear.
Costs
Actinic Cover for Catalog £250 per annum
Actinic Cover for Business £500 per annum
Both prices are in £ GBP and exclude
VAT
For more details or to order your Actinic Cover please call
or e-mail Truska.
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